We stand firmly behind the quality of our products and services. Your satisfaction is our top priority.
If for any reason you are not completely satisfied with your purchase, we offer a full refund — no questions asked.
To request a refund, simply contact our support team within 30 days of your purchase at noc@lumierecdn.com. Please include your account details or order number so we can process your request quickly.
Refunds are typically processed within 3–5 business days.
We believe in making things simple and fair. That’s why we stand behind our product — because we know you'll love it. But if it’s not the right fit for you, your money is yours again.
Thank you for choosing us!